Privacy Policy

Effective Date: 16-june-2025
Kemsu Tastehopper Pvt. Ltd. (“Kemsu,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile application, and related services (collectively, the “Platform”).

By using the Platform, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, date of birth

• Location and address data (if provided or permitted)

• Profile picture and preferences (if added)

• Login credentials (if registering with email or social media)

b. Booking & Usage Data

• Restaurant/hotel search and reservation history

• Favorites and saved lists

• Ratings, reviews, and user-generated content

c. Device & Technical Data

• Device type, operating system, browser type

• IP address, access times, and pages visited

• Mobile app usage metrics (for performance improvement)

2. How We Use Your Information

We use your information to:

• Provide and personalize our services

• Facilitate restaurant/hotel bookings and reservations

• Display relevant recommendations and listings

• Improve the functionality and security of the Platform

• Send transactional and promotional communications

• Enable social sharing, favorites, and user interaction features

• Conduct analytics and market research

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences

• Analyze traffic and usage patterns

• Show personalized content or ads

You may manage cookies through your browser settings, but disabling them may limit certain functionalities.

4. Sharing Your Information

We may share your data with:

• Partner Restaurants/Hotels to process your bookings and fulfill services

• Service Providers involved in hosting, analytics, support, and marketing

• Legal Authorities when required to comply with the law or protect rights

We never sell your personal data to third parties.

5. Data Security

We implement industry-standard security practices to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure. We encourage users to use strong passwords and avoid sharing account credentials.

6. User Control & Choices

You can:

• Update or delete your profile at any time

• Opt-out of promotional emails and notifications

• Deactivate your account by contacting support

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect data from minors. If we discover that a child has provided us with personal information, we will delete it promptly.

9. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites.

10. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted with the revised effective date. Continued use of the Platform after changes indicates your acceptance of the updated policy.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

 For questions or support, contact us at:
📧 kemsuthe@gmail.com
📞 +91 70027 43615
📍KEMSU TASTEHOPPERS PRIVATE LIMITED 195,vill–japorigaon,po-taptala, , dis–Marigaon,ps– Bhuragaon, Assam, India, 782121